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# Customer Support Bot

> Create an intelligent customer support system that handles routine inquiries automatically while seamlessly escalating complex cases to human agents, demonstrating effective human-AI collaboration.

Concepts: Intent Classification, Human-in-the-Loop, Escalation Logic, Support Automation

This example demonstrates how to build a customer support bot capable of handling common customer queries automatically. When the bot encounters a situation it cannot resolve, it seamlessly escalates the conversation to a human agent, showcasing an effective human-in-the-loop workflow.