No question, feedback, or issue is too small to share with us. We’re here to help you build better AI products.
We respond quickly to emails, so don’t hesitate to reach out to us at support@vellum.ai. When you do, please describe your use case and the specific problem you’re encountering so we can better assist you.
Reach out in Slack if you’re an active Vellum customer with a shared Slack channel. That’s our primary channel of communication with customers and is monitored 24/7.
Chat with our support team using the “Get Help” button on the bottom left corner of your Vellum dashboard.
If you prefer a to learn on your own, check out the articles here in our Documentation. We have plenty of articles with detailed explanations, screenshots, and videos to help you troubleshoot common issues. We’re constantly adding new resources, so be sure to check back often or suggest improvements.